Carrier Issues (Not Damaged Packaging)

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Your issue is important to us.

Carrier issues typically include property damage, damage to docks, product spills, or other related issues with the freight carrier. Damaged packaging is a different issue. If you are dealing with damaged packaging, click here.

Fill out the information on the left so that we can get to work on a resolution.

The batch number identifies your specific material, including the production run. It's a key to zeroing in on the exact product shipped to you.

Your shipment came with some paperwork called the Bill of Lading (BOL). This paperwork will tell us most of what we need to identify your order and get to the fastest possible answers.

Remember to let us know if you need a corrective action report.

We appreciate your business and you will be hearing from our Quality Assurance Team.

 

Sincerely,

  Cory Dorfner
Quality Manager
Asahi Kasei Plastics