Damaged Packaging


Your issue is important to us.

If your packaging was damaged, fill out the information on the left and supply the required photos so that we can get to work on a resolution.


The batch number identifies your specific material, including the production run. It helps us zero in on the exact product shipped to you, so we can send additional product if needed.

Your shipment came with some paperwork called the Bill of Lading (BOL). This paperwork will tell us most of what we need to identify your order and get to the fastest possible answers.

Remember to let us know if you need a corrective action report.

We appreciate your business and you will be hearing from our Quality Assurance Team.



  Cory Dorfner
Quality Manager
Asahi Kasei Plastics